Progress Software, the trusted provider of AI-powered digital experience and infrastructure software, is announcing the acquisition of Nuclia, a leader in agentic RAG [retreival-augmented ...

Why They Fail and How to Succeed, featured the expertise of Arvind Gopal, VP product strategy, eGain, as he examined the 'make or break' circumstances for AI success in CX.

With Freshservice Journeys, teams across IT, HR, facilities, and other departments can use no-code workflows to build thoughtful employee experiences in key moments that matter such as onboarding, ...