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AT&T acquired assets from Time Warner, including CNN, Warner Bros. Studios, and others. They called this new group ...
Several Verizon customers took to social media to flag that they received emails from the phone carrier warning them that their loyalty discounts will be removed from their accounts next month. These ...
Verizon’s Administrative and Telco Recovery fee, which, according to the company’s website, helps to “defray and recover certain direct and indirect costs” its agents incur, will allegedly increase ...
The growth around Artificial Intelligence (AI) has been a key reason for Nokia’s excitement around data center ...
The 2025 ISG Provider Lens® Network — Software-Defined Solutions and Services report for Germany evaluates the capabilities ...
NEW YORK, Aug. 6, 2025 /PRNewswire/ -- Monks, the global, purely digital, data-driven, unitary operating brand of S4 Capital ...
The S&P 500 added 0.7% on Wednesday, Aug. 6, 2025, amid news that Apple was set to announce an investment in U.S.-based ...
Here are three AI-driven shifts that, if harnessed, will redefine how we approach customer experience in the future.
6don MSN
Secretive startup backed by Concur co-founders uses AI to rethink customer experience software
SCALA.AI co-founder and CEO Ardie Sameti (left) and co-founder/executive chairman Raj Singh. Concur co-founders Raj Singh and ...
A frustrated customer on hold, an agent juggling dozens of cases, a conversation that could go wrong in seconds. AI is ...
Learn how AI-powered tools are transforming customer insights, boosting retention and demanding better data ethics.
Verizon customers on certain 5G plans will soon lose their free Apple Arcade and Google Play Pass subscriptions, and it could ...
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