Thanks to the free Military Health System Nurse Advice Line (NAL), a medical professional is just a phone ... TRICARE beneficiaries decide what course of action they should take. In many cases ...

Tricare beneficiaries in the West Region have been calling former contract manager Health Net Federal Services amid issues with the new contractor's phone lines and problems with the online portal ...

New Tricare contracts have begun ... with some telling Military Times they’ve spent hours on the phone trying to get through. For at least one beneficiary who contacted Military Times, this ...