Hackers have released stolen data belonging to US insurance giant Allianz Life, exposing 2.8 million records with sensitive ...

Hackers posed as Salesforce IT staff, using vishing to trick employees into installing malicious software for data theft and ...

Salesforce's Service Cloud unit is expected to generate $9.7B revenue in 2026, with 8.5% growth rate and potential for 12% in the long run. Analyst praises AI-powered Agentforce and projects $1.7B ...

For many companies—especially those with strict compliance requirements or performance-sensitive workloads—on-prem infrastructure still offers key advantages.

A Salesforce administrator at a developing e-commerce company lately oversaw the migration of data from their legacy CRM to a new Salesforce Sales Cloud implementation.

Salesforce Agentforce 3 has AI agent observability and native MCP support, providing real-time visibility and secure interoperability.

With Agentforce, Salesforce's trusted platform, organizations can bring humans together with agents to drive customer success—powered by AI, data, and action.

Microsoft now stores and manages core customer data entirely within Europe, aiming to meet EU data laws and build trust through cloud localization.

Salesforce just announced the release of Marketing Cloud Next, an evolution of its leading marketing solution to end traditional ‘do-not-reply’ marketing. Powered by autonomous artificial intelligence ...

Slack, a Salesforce-owned workplace messaging app, recently blocked other software firms from searching or storing Slack messages, The Information reported on Tuesday, citing a public disclosure.

These misconfigurations Costello identified could enable unauthorized individuals to access encrypted sensitive data, including employee and customer information, session logs detailing user ...

A hacking group has been impersonating IT personnel to break into companies’ Salesforce tools, using the access for data theft and extortion, according to a new report from Google’s threat ...