According to an etiquette expert, skipping the greeting and closing are some of the many things to avoid doing when sending a ...

In today's Miss Manners column, advice columnist Judith Martin responds to salutations for emailing businesses when you don't ...

If you're thinking the email greeting isn't all that important and that it's silly to over-think it, you're wrong. How you begin an email sets the tone and may shape the recipient's perception of you.