Customer feedback is essential to businesses, whether or not you think your voice is heard. Feedback is what made Cracker ...

Cracker Barrel continues to roll back changes after customer backlash. Homemade biscuits returned, DEI programs were dropped, ...

Cracker Barrel eliminated DEI programs and suspended plans for restaurant remodels following customer backlash over a logo ...

It’s not just Cracker Barrel’s ill-fated logo change that has been irking customers — as corporate bean counters this year ...

There is something so comforting about spotting a Cracker Barrel Old Country Store sign along the side of the road a tall, yellow pole with the promise of hot food, warm atmosphere, and a trip back in ...

Buffett – whose investment firm Berkshire Hathaway is Kraft Heinz’s largest shareholder with a 27.5% stake – said he was ...

The recent Cracker Barrel interior remodeling process has generated a lot of ire, and justifiably so. Rather than keep the rustic charm of a dusty old Southern kitchen where the smell of country ham ...

You have reached your maximum number of saved items. Remove items from your saved list to add more. They’re lightly scented with lemon and vanilla and I just love their shape and delicacy. If you ...

Former New England Patriots coach took a thinly veiled shot at the team's owner Robert Kraft during a recent interview Belichick, who now coaches the University of North Carolina, said he liked that ...

Cracker Barrel's new logo isn't quite getting a stamp of approval from some customers. The nationwide restaurant chain and country store, which is known for its comfort food and nostalgic atmosphere, ...

In 2019 and 2020, Wilbert Finley was a production manager with food safety responsibilities at Kraft Heinz’s Newberry, SC, plant, producing bacon and other packaged meats. Things became contentious ...