Being Customer Zero drives three critical transformations: product transformation, product integration and product confidence ...

Mail carriers are required to carry dog repellant spray and to report any dogs incidents or close calls to their supervisor.

IBA Group has been working with mainframes since 1993. The company provides comprehensive development and support for critical enterprise systems. IBA Group’s deep knowledge of mainframe technologies ...

In How To Talk To Customers, co-author Tom Larkin wrote that the key in business relationships was to “Make A Great Impression on the Customer”–known by his signature acronym M-A-G-I-C. “Results ...

A study reveals that people exhibiting customer courtesy boost self-esteem and performance among workers, improving overall ...

NiCE (Nasdaq: NICE) today announced that TalkTalk, one of the UK’s largest connectivity providers, has taken another step forward in its mission to become the UK’s most recommended Wi-Fi provider by ...

MarketAxess innovates electronic bond trading with X-Pro and Open Trading. See why I rate MKTX stock a buy, targeting $264 ...

Join the event trusted by enterprise leaders for nearly two decades. VB Transform brings together the people building real enterprise AI strategy. Learn more San Francisco-based CTGT, a startup ...

Ditch the customer service script and see how acting human improves service. “I want to be a robot.” That’s what the job candidate told me during her interview, and she meant it. Her ideal job was one ...

TRAI seeks feedback on regulating foreign SIM and eSIM use in export-bound IoT and M2M devices under the 2022 NOC policy.

AI can significantly boost business efficiency and client experience, but its environmental impact, especially in energy and ...

The U.K.’s antitrust watchdog says Google could be forced to let British users choose whether to use rival search services, as it proposes using new digital regulations to boost competition.