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Remember: great presentations aren't about performing—they're about making people feel seen, heard, and inspired to act.
Engaged employees deliver better customer service. Companies in the top 25% of employee engagement have 10% higher customer ...
Is your organization full of smart people working hard, just not in the same direction? Here's how to drive innovation and better alignment.
George Lucas is making his Comic-Con debut, but not for "Star Wars." The 81-year-old filmmaker is previewing his Lucas Museum ...
Like the typewriter, the PC, and then the smartphone, AI is poised to radically change the office environment.
Elon Musk's new Tesla Diner in Hollywood: long lines, chaotic service, disappointing food and a puzzling design with drive-in ...
Tesla (NASDAQ: TSLA) is without a doubt a top-performing stock. In the past decade, it has returned an impressive 1,760%, crushing the market along the way.
I must finish this report tonight” carries a very different weight from “I have to finish this report tonight.” Both express obligation, yet they reveal fundamentally different sources of motivation ...
LuxExperience's acquisition of YOOX NET-A-PORTER quadruples its customer base and nearly triples GMV, positioning it as a ...
HDI, the leading organization dedicated to elevating service and support across the enterprise, today unveils the 2025 Service Management World conference program. Service Management World, the #1 ...
Ever wondered if your good intentions at the bar might be causing an eye-roll behind the counter? You're not alone! Many of us aim to be polite and helpful, but some common gestures we think are ...
Professor Rory McDonald, an expert in disruptive strategy, urges corporate leaders to learn from startups—and preschoolers—as ...