Forbes contributors publish independent expert analyses and insights. Rachel Wells is a writer who covers leadership, AI, and upskilling.

Do you know that 82% of customers read online reviews at least sometimes before purchasing items? You should read them too because customer reviews offer great insight into your target clientele’s ...

OpenAI a week ago unveiled a new feature for ChatGPT called "memory," which stores things you explicitly ask the program to have access to, for later use. Alongside memory, it's good to remember that ...