Inconsistent wording, inaccessible files and outdated references don’t just annoy regulators — they confuse customers and train LLMs on the wrong story.

Instead of lengthy custom builds, agencies are rapidly prototyping new tools and applications, leveraging faster acquisition ...

As it wraps up its 10th anniversary year, the beloved SaaS continues to make knowledge sharing more helpful, human, and full of delight.

ServiceNow's AI features, including Now Assist, are projected to contribute an incremental 5.3% to ARPU growth annually ...

Abstract: In representation learning for Web temporal knowledge bases, each node in Web knowledge bases carries a specific contextual meaning. Existing services often neglect the implicit semantic Web ...

1 Shanghai Key Laboratory of Integrated Administration Technologies for Information Security, School of Computer Science, Shanghai Jiao Tong University, Shanghai, China 2 National Key Laboratory of ...

The digital workplace is awash in noise. Employees aren't starved for information—they're drowning in it. One way to deal with this influx of information is through context-aware knowledge experiences ...

Generative AI tools are putting a new spin on the age-old chore of writing and consuming technical documentation. The key is knowing your audience, your purpose, and which tools to use for the job.

Abstract: In the upcoming sixth-generation (6G) networks, semantic communication has made remarkable strides, where the transceivers utilizing local knowledge bases (KBs) to encode and recover ...