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When support teams capture and analyze the voice of the customer (VoC) — through sentiment analysis, chat transcripts and ...
HGVs will be allowed back on the ageing M48 Severn Bridge from next autumn, National Highways has announced. However, the flow will be controlled by signals on the slip roads to ensure safe weight ...
In September 2024, physicists made a discovery at CERN that could change how we understand the universe. For the first time, ...
A major British chocolatier has made a welcome change to its wrapping, according to ThePackHub. Walkers Chocolates has switched from plastic packaging to paper with a water-soluble coating. This new ...
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