Gabrielle Union has starred in everything from Bring It On to Bad Boys II, establishing herself as a dextrous talent, capable ...

Ad Age is marking Women’s History Month with a series of contributions from guest essayists. Today, Dana Hork, founder and ...

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I'm trying to register as an agent for charities. It's asking me for a Customer account reference number. Have I missed something? I thought the application window for this had been pushed to the ...

Pull requests help you collaborate on code with other people. As pull requests are created, they’ll appear here in a searchable and filterable list. To get started, you should create a pull request.

A team member in your call center consistently underperforms. How can you turn their performance around? One team member carries the load in your call center. How do you ensure fair distribution ...

The center-right Demokraatik party, which advocates for a slower approach to independence, is leading with 29.9% of the vote, overtaking the ruling left-wing party IAInuit Ataqatigiit, according ...

Srinivas Narayanan, OpenAI VP of Engineering, discusses the use cases for reasoning models and AI agents in enterprise, and the engineering challenges faced by OpenAI. OpenAI is giving businesses ...

Microsoft (MSFT)-backed OpenAI announced it is releasing the first set of building blocks that will help developers and enterprises build useful and reliable agents. “We view agents as systems ...

Contact center agents ... interactions. Call centers today are experiencing record-high turnover, with the average annual rate reaching about 38%. The constant churn of agents not only increases ...