Three baby boomers told BI how DOGE and Elon Musk could improve customer service and funding for Social Security.

The path of least resistance is always the one your customer will take. And if that path doesn’t lead through your business, ...

Around 2,000 jobs are at risk at Sky customer service centres in Stockport, Sheffield, and Leeds central, which the firm said ...

The agency has already seen 7,000 job losses from dramatic cost-cutting efforts by Trump and Musk — even as they promise no ...

At the ABC 360 Conference, Catherine Kuhlmann drove home a powerful truth: no one in EMS is exempt from the responsibility to ...

Social media users were amused by the worker's "brilliant" solution in the viral post, with one saying "never thought to do ...

Hospitality, service staff, gig workers and musicians can now earn more tips, get paid faster and straight into their account ...

Coles shoppers are still walking away confused as staff continue to push them to scan heavy items before lighter ones at the ...

False claims of massive fraud, deep cuts to front-line staff and technical experts, new restrictions on service options, and ...

Bankruptcy trustee, Mikael Kubu, has previously announced that Northvolt will continue operating on a smaller scale while ...

I visited 3 NYC Social Security offices and called the 1-800 number to see what it's like to seek customer service after ...

The Social Security Administration is partially backtracking on a plan that would require all new and existing beneficiaries ...