The path of least resistance is always the one your customer will take. And if that path doesn’t lead through your business, ...

Three baby boomers told BI how DOGE and Elon Musk could improve customer service and funding for Social Security.

Around 2,000 jobs are at risk at Sky customer service centres in Stockport, Sheffield, and Leeds central, which the firm said ...

The agency has already seen 7,000 job losses from dramatic cost-cutting efforts by Trump and Musk — even as they promise no ...

Social media users were amused by the worker's "brilliant" solution in the viral post, with one saying "never thought to do ...