Judge hears that the employee of ESP Global Services, which manages Dublin Airport on behalf of Daa, would not be reinstated pending the court proceedings ...

Food delivery major Zomato has trimmed its workforce by 500, laying off junior staff. This and more in todays ETtech Top 5.

Hospitality, service staff, gig workers and musicians can now earn more tips, get paid faster and straight into their account ...

Staff at Sky’s customer service centre in Stockport are “struggling to sleep” after the company announced it was considering ...

The NI increase alone means a café earning £20,000 in tips a year may have to pay national insurance contributions (NIC) of £3,000. Hull fintech-for-good start-up thankyü has developed the platform, ...

I visited 3 NYC Social Security offices and called the 1-800 number to see what it's like to seek customer service after ...

The Social Security Administration is partially backtracking on a plan that would require all new and existing beneficiaries ...

The Social Security Administration backed off planned cuts to phone services for disabled and some elderly Americans applying ...

We have all been there. Tried to cancel a reservation last minute. Received an online order and realised an item is missing so you jump onto a live chat. Maybe you have an item you need to return but ...

AI technology is like having an 'employee that never takes time off' and can help car dealers offer round-the-clock customer ...

An exclusive interview with Pfizer’s Wayne Simmons on reshaping customer experience by listening to those interacting with ...

Women at Imperial celebrates the past and present achievements of our female staff and students and raises awareness of support and initiatives across the university. Join us in celebrating Women at ...