(PRNewsfoto/CCW: Customer Contact Week) This year's CCW Las Vegas will be an epic experience, packed with new ideas, trends, and innovations in customer contact. "For over 25 years, CCW has been ...

As we begin the new year in 2025, it’s paramount for companies to get an accurate assessment of exactly where they stand with the customer base that patronizes their products and/or service lines.

Many people choose a credit card for its great rewards program or signup bonus. But what they often forget to consider is its customer service. By opting for credit cards with the best customer ...

“We are sheep headed to slaughter,” one employee said as the Trump administration eyes further staff reductions. The Forest Service plans to shed as many as 7,000 additional employees in the ...

The Prince and Princess of Wales are to join the King and Queen for the annual Commonwealth Day service next week. Both Kate and Charles missed the key event in the royal calendar last year after ...

US Postal Service head DeJoy to step down after 5 years | Feb. 19 Maybe the new head of the U.S. Postal Service will do something that should have been done years ago: Implement five-day mail ...

This is how we were able to do the show,” he says. Broecker estimates that in any given week, about 60% of the costumes come from contemporary shopping. Broecker believes in destiny when it ...