With more changes to come, AARP is worried Social Security's customer service could get even worse.

This Tech Guide explores three of the most common consumer “headaches,” and how retailers can improve customer service.

You call customer service, only to be met with an endless automated menu, long hold times, and robotic responses. Frustrated, you hang up and try an online chat—only to repeat the same information.

Getty Images and Shutterstock intend to continue working cooperatively with the DOJ and other non-US regulators to obtain regulatory clearance for the proposed merger as expeditiously as possible. The ...