Allianz Partners New Zealand has reached a multi-year agreement with Mitsui Sumitomo Insurance Company New Zealand Branch ...
I’ll never understand business owners who are REALLY BAD at customer service… And they seem to be everywhere! And this story ...
Zomato has laid off 600 customer support associates after just one year, following the introduction of AI-driven customer ...
The Social Security Administration’s reported plans to switch its technology systems on an accelerated timeline may put ...
AI is helping to supercharge the connection between businesses and customers, but certain steps are necessary to optimize CSM solutions.
Some beneficiaries will now have to confirm their identities in-person to claim Social Security. SSA staff say it's bad news ...
Many people choose a credit card for its great rewards program or signup bonus. But what they often forget to consider is its customer service. By opting for credit cards with the best customer ...