Best Fares Now is a reputable travel booking platform that partners with providers JetBlue Customer Service for Flights ...

To hear that he died over something so petty ... is just utterly insulting,” a friend of the worker told a news station.

How to Get Help Fast Xfinity, a subsidiary of Comcast, provides internet, TV, phone, and home security services to millions ...

It’s long been known that excellent customer service is critical for companies’ bottom lines, and the numbers continue to support that. Research from The Harvard Business Review found that customers ...

Some beneficiaries will now have to confirm their identities in-person to claim Social Security. SSA staff say it's bad news ...

Here are 10 ways AI is reshaping customer service and how businesses can overcome the challenges of AI adoption.

Entrepreneur, CEO & Founder of Ytel, improving answer rates and engagement using AI, RCS and modern phone systems with branded Caller ID. Voice AI is rapidly reshaping customer service and contact ...

With offices closing and staff dismissed, Social Security is likely to put your call on hold — for a long, long time.

Scammers are creating fake customer service accounts on social media to steal personal information, warns the Better Business ...

AARP Executive Vice President and Chief Advocacy and Engagement Officer Nancy LeaMond issued the following statement on the implementation of customer service changes announced by the Social Security ...

President Donald Trump’s nominee to lead the Social Security Administration told senators that he would swiftly improve the ...