With technology evolving at lightspeed, what will call centers of the future look like? And will we soon be talking to AI ...

How AI-powered virtual agents enhance efficiency in contact centresIssued by ConnectJohannesburg, 15 Apr 2025Visit our press officeCX leaders are re-imagining their customer journeys using AI. (Image: ...

bar after it allegedly served 17 beers to a customer who later fell outside, hit his head and died. *Billed as $4 plus GST every four weeks. Offer only available to new and qualified returning ...

Blue Origin's all-female flight reminds us that there's a long line of women who have been making history in space. D.W.’s output alone makes him one of this century’s most influential people ...

Newly released footage appears to show a man ramming the gates of a Glendale police station with his truck on two separate occasions less than one month apart. Arizona state schools chief Tom ...

Are you or is someone you know, a visual artist? Are you ready to enter a Juried Art competition? What work is most likely to be selected for the show and maybe even win an award? That is entirely ...

Al-‘Ajlah succeeded Haitham Rizq Abd al-Karim Sheikh Khalil as commander of Hamas's Shejaiya battalion. Khalil was killed last week. Information ...

Showcase your company news with guaranteed exposure both in print and online Gather your employees for an afternoon of games as we honor the Best Places to… Network with our region's hottest ...

The new customer engagement hub offers Public Trust contact center agents a full view of all previous interactions with a customer as soon as a call or live chat begins or an email is received. “When ...

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