Mercy Health will first introduce the Cellular 911 devices to teams at St. Vincent Medical Center. Associates who ...

The youth participating in the Roanoke Wildwood Volunteer Fire Department Kids’ Camp were the first group to be introduced to ...

When an emergency happens in, Florida, the 911 calls go to one of the most high-tech communications centers in the U.S., wh ...

Cheryl Collins dialed 911, begging for help to save her daughter’s life. But the Baker County dispatcher on the other end couldn’t give CPR instructions.

Aurora firefighters, 911 dispatcher help grandmother save 8-year-old girl Emergency dispatchers are on the receiving end of the worst days of people's lives.

Cobb County is the first in Georgia to use the AI-powered simulations for training 911 dispatchers.

Archie, an 18-month-old English Labrador retriever, is a certified therapy and facility dog at the Summit Emergency Communications Center. Dispatch staff say he helps keep them calm when the job ...

The Calhoun County Consolidated Dispatch Authority celebrated a significant upgrade to its emergency communications system on June 12.

(TNS) — Artificial intelligence technology is coming to the 911 call center that serves Grand Traverse County, pending approval by the county board on Wednesday morning. Central Dispatch ...

The Lincoln City Council unanimously voted to approve raises for 911 dispatcher center employees during their meeting Monday afternoon.

The dispatcher stayed on the line, translating between the mother, who only spoke Spanish, and EMS dispatch while offering support and reassurance.