Outages across Pennsylvania​ on Friday shook confidence in 911, and Delaware County dispatch workers are upset about that.

911 dispatcher who scolded drowning woman won't face charges Debra Stevens drowned before first responders could reach her SUV.

WASHINGTON — The District's Office of Unified Communication and its 911 center are once again under scrutiny following a ...

A Georgia man called 911 when he thought someone was breaking into his home — but he heard the dispatcher ordering breakfast from McDonald’s on the other end of the line, according to a report.

Local News 911 dispatcher’s Spanish skills deliver in childbirth Luzerne County 911 dispatcher Kaylary Santos helped an expecting mother by providing childbirth instructions in Spanish.

Cheryl Collins dialed 911, begging for help to save her daughter’s life. But the Baker County dispatcher on the other end couldn’t give CPR instructions.

The 911 dispatcher did not appropriately flag the call, according to Dauphin County officials when pressed by PennLive.

The new technology only answers non-emergency calls, allowing dispatchers to prioritize issues that need immediate attention.

A man allegedly called 911 and forced the dispatcher to choose where he would next stab his father, telling her, "Say left or right, and this will be on you." ...

ST. LOUIS (KMOV/Gray News) - A 911 dispatcher new to the job is being recognized for helping a woman deliver her baby safely at home. Ashley Purcell was only a few weeks into her training program ...

DAUPHIN COUNTY, Pa. (WHTM) — A Dauphin County 911 dispatcher failed to “appropriately escalate” a call allegedly made by the suspect of the Pennsylvania Governor’s Residence arson attack ...