Last week, OpenAI released “o1,” a new AI model that can reason through hard problems by breaking them down to their ...

Exceptional customer service in financial services drives brand loyalty, enhances customer perception and fuels growth.

Here are the key differences of generative AI vs. traditional AI and how each impacts marketing strategies and customer ...

AI can transform your CX strategy by enabling a unified customer experience and ensuring consistency and personalization ...

Enhancing both CX and EX can help your business boost employee satisfaction, increase customer loyalty and drive growth.

Companies must educate themselves on the value of AI visibility optimization and invest in strategies to stay ahead. The ...

Captions aren’t the only worthy post-production addition to a social media video, though. Applying overlays, such as logos, ...

Demonstrating UX ROI isn’t optional anymore. Here's how to prove your value and keep those budgets flowing — no matter the ...

OpenAI launched two versions of the o1 model, o1-preview and o1-mini. The o1-preview model is the standard large language ...

As part of the Fall 2024 Spotlight at INBOUND, HubSpot launched Breeze, its embedded AI with new Copilot and Agents; Breeze Intelligence for data enrichment; and updates to Marketing Hub and Content ...

Fullstory sees double-digit customer growth upmarket and significant traction with its behavioral data solution ATLANTA, Sept. 19, 2024 (GLOBE NEWSWIRE) -- Fullstory, a leading behavioral data company ...

Despite broad recognition of AI’s importance, companies are missing out on key innovations SAN FRANCISCO, September 19, 2024 – A new research report from Genesys® found that AI is rapidly becoming ...