Instead, she found a culture that empowered her to come out as a transgender woman. But just before Bruce began the drive to her reenlistment ceremony on May 6, she saw the news on her phone. The U.

Bryan Bedford, President Trump’s nominee for heading the U.S. Federal Aviation Administration (FAA), never obtained a valid ...

American Airlines recently announced the formation of its Customer Experience Advisory Board, led by AA’s chief customer officer, Heather Garboden. CX is now in the C-suite.