Resolving an air traffic control (ATC) meltdown in August 2023 was made more difficult because of delays in verifying the password of an engineer allowed to work remotely, an inquiry has found.

One engineer’s password problems made it more difficult to resolve the IT fault which paralysed UK air traffic control and grounded hundreds of flights last year. The bank holiday plans of more than 700,000 travellers turned into a nightmare on August 28 last year when Britain’s air traffic control agency, Nats, suffered an IT glitch.

Over 700,000 passengers were affected when flights were grounded at UK airports after an air traffic control glitch in August 2023 - and a new report has now been released

LONDON (Reuters) -Britain's aviation regulator said the country's air traffic operator should review its contingency plans and notify airlines of possible disruption earlier, in its report on an air traffic meltdown in August 2023. The incident ...

The chaos caused by the failure of the UK’s air traffic control network in August 2023 cost airlines and consumers as much as £100mn, according to a report that called for the industry to improve how it handles major disruption.

The world's first control tower was announced on February 25, 1920. At the time, the United Kingdom's Air Ministry called it an "Aerodrome Control Tower" because Croydon's airport was called an Aerodrome. When announced, the Air Ministry required three things: