Info-Tech's research highlights the risks organizations face when outsourcing IT services without a structured vendor management framework.

Although such templates can provide a useful framework, too often they are turned into the final document without incorporating the unique requirements of the deal or the customers specifications.

Strengthening vendor management capabilities further enables IT leaders to improve service quality, increase operational agility, and build more resilient partnerships with their managed service ...

A. The success that has been realized as a result of our vendor risk management program is essentially the minimization of vendor-transferred risk and liability to the organization. This comes from ...

Info-Tech's research highlights the risks organizations face when outsourcing IT services without a structured vendor management framework. For example, many organizations lack a dedicated vendor ...