Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Scratchpad, a fledgling startup that has built a modern productivity ...

Salesforce has announced new Contact Center updates to its Service Cloud — an offering targeted at bettering customer experience and boosting the productivity of service teams. The new updates to the ...

Salesforce.com on Wednesday will unveil Salesforce Chatterbox, Identity and a series of incremental updates to existing products that are designed to connect enterprises to external partners. For ...

As we wrote last week, Chatter's native iOS and Android apps have more CRM features like editing customer records, a way for mobile sales people to quickly access key data, for example. Salesforce CEO ...