YOKOTA AIR BASE, Japan — The ride-hailing service Uber is now an option for airmen and their families traveling on and off this airlift hub in western Tokyo, according to the Army and Air Force ...

Information technology is essential to the security of Sacramento State. Through the VP & CIO's delegation of authority to coordinate our collective campus IT environment - currently centralized (IRT) ...

Abstract: While LLMs like ChatGPT, Claude, and Gemini have proven effective at handling common, everyday tasks, they often lack the domain-specific expertise necessary for more specialized ...

A knowledge base can help to keep prospective buyers and established customers informed, but to work it needs to be informative, concise, and consistent. To help your organization put its best foot ...

With artificial intelligence adoption acting as a crucible for data management, companies such as Accenture PLC have welcomed the automation capabilities on ServiceNow Inc.’s Now Platform. Accenture ...

ServiceNow has set its sights on the CRM market. If you hadn’t heard it before now, it came through loud and clear at Bill McDermott’s Knowledge user conference keynote this year as he declared that ...

At Knowledge 2025, ServiceNow launched its AI platform, built to use any AI, agent or model across the enterprise — driven by unified, real-time data. At its Knowledge 2025 event last week, ServiceNow ...

Newly appointed President of Global Customer Operations at ServiceNow, Paul Fipps, outlines why the vendor believes its platform approach is positioned to capture the enterprise AI market. Paul Fipps, ...

Last week ServiceNow held its annual Knowledge event for customers, partners, shareholders and employees....and for folks in the analyst community who attend a bunch of these types of conferences ...

GIDR.ai for Field Service Available in ServiceNow CRM The GIDR Field Service offering includes preconfigured AI Voice agents seamlessly integrating and extending ServiceNow's own AI agents, with ...