Check out the best CRM platforms that combine customer relationship management with email marketing automation -- featuring ...

Email inboxes are a busy place – so how do you make sure your message isn’t shifted straight to the dreaded Junk folder? We ...

There are many tools to help you automate email marketing, but most suffer from feature bloat and expensive pricing as your ...

Wix templates: Something for everyone but make sure ... and the whole process took less than ten minutes. Wix doesn’t offer customer service via support ticket or email. While this might be ...

Make sure this is a skill that is mastered by both your sales and customer service agents, because it is an effective way to increase sales once a customer decides to do business with your company.

Hyatt cut 30% of US customer service staff, affecting ~300 roles amid industry shift to AI automation for cost savings.

Decagon, a startup providing customer service solutions powered by artificial intelligence, said on Monday it had raised $131 million in a funding round that valued it at $1.5 billion.