It's hard to know where to start when writing a complaint letter. If our inbox is any indication, this difficulty manifests itself in free-form rants and confusion about what to say. It doesn't ...

While drafting a complaint letter, make sure it has the following elements: 1. Your Contact Details: Add your name, permanent address, phone number, and email address.

Woman One: I typed a letter and just said you’ve got your facts wrong. Man One: From the telephone calls I was not getting anywhere. So, I then decided to write and send an email to them.