When it rains, it pours … CDP news. On Wednesday, two days after Twilio said it would pay $3.2 billion to acquire CDP Segment, SAP said it will release its enterprise customer data platform globally ...

SAP offered a practical take on how AI is being used to improve business operations, detailing work with adhesives company Henkel to streamline its returns and exchange process through automation. The ...

Our first look at Gartner’s Magic Quadrant for CRM Customer Engagement Centers (CEM) showed a market littered with obsolete business applications. However, the three vendors in the Leader’s Quadrant - ...

Here's a look at how the cloud leaders stack up, the hybrid market, and the SaaS players that run your company as well as their latest strategic moves. Read now SAP said it will simplify its contracts ...

SAP customers will be able to achieve a new level of data sovereignty and independence by running workloads entirely within their own datacenters, the German ERP giant has promised. SAP Sovereign ...