Transform your call center QA program from a punitive tool into a strategic asset by implementing coaching methodologies that ...

All is not well in Memphis. Grizzlies star Ja Morant called out the team’s coaching staff during a postgame media scrum after a tough loss to the Lakers on Friday night. “Go ask the coaching staff,” ...

PHILADELPHIA— Eagles rookie safety Drew Mukuba has helped and hurt Philadelphia’s defense simultaneously. Every time Mukuba makes a good play, he seems to follow up it with a bad one. In the Eagles’ ...

Complete Express.js APM monitoring boilerplate with Elastic Stack (Elasticsearch, Kibana, APM Server) via Docker Compose. Ready-to-use starter template for application performance monitoring. Embedded ...

On Sunday, two power conference coaches were fired from their jobs, and it could be of some benefit to Michigan State football. The pinnacle of any program, recruiting, is always on the forefront of ...

As an editor or producer, you're already helping to shape how reporters and hosts script what they say. But how they say it is just as important. Delivery — presence, tone, pacing, energy — is often ...

The Dallas Cowboys almost shocked the world and ruined the Philadelphia Eagles' Super Bowl LIV championship banner night with a win, but they couldn't quite get over the hump in a 24-20 loss. Dallas ...

Abstract: This work investigates the covertness and security performance of Internet-of-Things (IoTs) networks under Rayleigh fading environments. Specifically, a cellular source transmits covert ...

Anyone who has ever clicked “add to cart” during a big sale knows the frustration of waiting for a slow website to load. Now imagine being the business owner watching potential sales vanish because ...

Payer-focused reporting should drive strategic benchmarking, addressing performance and planning to enhance brand objectives. Key components include assessing payer contribution, trended share and ...

Abstract: Smart health tracking systems have been implemented in sports with the aim to leverage athletes’ metrics to optimize coaching strategies, however, fully automated and generic interventions ...