Eliminating waste is the holy grail of management science—but overemphasizing it leads to a host of problems. Companies should pay just as much attention to resilience. by Roger L. Martin In his ...

A little more than a year ago, on a trip to Nairobi, Kenya, some colleagues and I met a 12-year-old Masai boy named Richard Turere, who told us a fascinating story. His family raises livestock on the ...