Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

Network People Services Technologies (NPST), a digital payments infrastructure provider, has been awarded a mandate by Indian ...

Hansen Technologies Limited (ASX: HSN) (‘Hansen’, the ‘Company’, the ‘Group’), a global provider of industry-specific software products and expertise, is ...

Avallon builds AI agents that automate insurance claims from intake to resolution, replacing weeks of paperwork and phone tag ...

Avallon, the company building AI agents that automate repetitive insurance claims tasks, today announced it has secured $4.6 million in seed funding, led by Frontline Ventures with participation from ...

Paysign, Inc. (NASDAQ: PAYS), a leading provider of patient affordability programs, donor compensation solutions, engagement and management software platforms and integrated payment processing for the ...

Bharti Airtel and Vodafone Idea executives discuss the promising future of artificial intelligence in the Indian telecom ...

Vulnerabilities in the contact center solution can result in authentication bypass and remote code execution. The networking company also warned of new attacks on previously patched firewall products.

Q3 2025 Earnings Call Transcript October 30, 2025 Operator: Good morning. My name is Danny and I will be your conference operator today. At this time, I would like to welcome everyone to the Agnico ...

Aware of Americans’ collective impatience with IVR, Democratic Sen. Ruben Gallego of Arizona and Republican Jim Justice of West Virginia have introduced the “Keep Call Centers in America Act,” which ...

The gala awards night will take place in the Tower Hotel on Friday, November 14. Speaking about the awards, Waterford Chamber ...

Comms channel and software tool proliferation can damage productivity. Reducing that friction can improve employee and ...