Why outsource customer service, tech support and outbound telemarketing to a call center when you don’t have to? Bring it all ...

Paysign, Inc. (NASDAQ: PAYS), a leading provider of patient affordability programs, donor compensation solutions, engagement and management software platforms and integrated payment processing for the ...

Bharti Airtel and Vodafone Idea executives discuss the promising future of artificial intelligence in the Indian telecom ...

The gala awards night will take place in the Tower Hotel on Friday, November 14. Speaking about the awards, Waterford Chamber ...

It’s 2025, and Interactive Voice Response (IVR) is no longer just an AI-generated voice taking meal orders at your favorite ...

Comms channel and software tool proliferation can damage productivity. Reducing that friction can improve employee and ...

Political consultant Bradley Tusk has spent a fortune on mobile voting efforts. Now, he’s launching a protocol to try to ...

Gujarat's highest-ranking officials are used to protecting the public. But when Gujarat's top IAS and IPS officers gathered ...

CallMiner, the global leader in AI-powered conversation intelligence and customer experience (CX) automation, has been named a core performing provider in the refreshed CMP Research Prism for ...

The new platform targets the needs of mid-sized industrial enterprises to improve their industrial control system security.

Satya Nadella says Microsoft is thinking about charging "per agent" rather than "per user" as more companies embrace agentic ...

A total of 22 new U.S. utilities are expediting communication with customers about outage restoration with Daupler.