When you try to access a webpage on the internet, your computer sends a request to the server where the webpage lives. Under normal circumstances, the server quickly responds, sending back the data ...

Q: I sent my 8-month-old, $2,300 Gateway laptop in for repairs under the warranty. Gateway said the repair of the DVD burner would take 10 days, but they've had it almost six weeks. Every time I call, ...

The power jack on my wife's Gateway laptop is, well, jacked up. The power cord has to be at the right angle, with the right amount of tension, for the laptop to get any juice. The obvious ...