America's two largest retailers want to deliver prescriptions to your doorstep, sometimes in a matter of hours.

Even the smartest business people make avoidable mistakes during presentations. Follow these tips for a better, more confident presentation.

At the recent Zendesk Relate 2025 conference, I spent some time with the company’s EMEA CTO, Matthias Goehler, to better understand AI’s effects on customer service and what it means for both ...

Get your audience involved in your presentation and set the stage for an interactive session by inviting them to stand up and ...

“The biggest reason for this is cost.” Some people reported that their new provider gave them better customer service, cellular coverage, call quality, and/or data speed. Thinking of making ...

Customer service can make or break a dining experience. It can ruin a perfectly delicious meal or brighten up the most basic of take outs. Now, a new survey has revealed the surprising chains ...

The post A Retail Worker Was Asked For Help In A Store, But They Didn’t Worth There And The Customer Didn’t Want To Give Up first on TwistedSifter.

The presentation's theme, "safe, simple and sustainable," seems timely, given concerns about rising bird-flu cases in the U.S. The City of Thunder Bay doesn't permit backyard chickens, but many ...

Trump's staffing cuts and office closures are launching Social Security's customer service into chaos. 73 million Americans rely on Social Security to afford essentials. I visited SSA offices and ...

They also have the option of requesting human agents to deal with complex issues. The future of customer service is omnichannel. This means that your brand is present on the same platforms as its ...

The Sahkar Taxi service is aimed to profit the drivers ... this step kyunki private companies toh apna benefit dekhengi aur customer apna budget.” Even for cab driver Mohan, the fact that ...

Sky has announced plans to axe 2,000 jobs at its customer service centres and close three of its ten contact centres. The contact centres that will close are Stockport, Sheffield and Leeds Central.