Even the smartest business people make avoidable mistakes during presentations. Follow these tips for a better, more confident presentation.

America’s two largest retailers want to deliver prescriptions to your doorstep, sometimes in a matter of hours ...

At the recent Zendesk Relate 2025 conference, I spent some time with the company’s EMEA CTO, Matthias Goehler, to better understand AI’s effects on customer service and what it means for both ...

Get your audience involved in your presentation and set the stage for an interactive session by inviting them to stand up and ...