Instead of rejecting a buyer’s arbitration claim outside policy guidelines, for example, Freeman prefers to explore ...

We spoke to the CEO of Verizon's consumer group to get all the details about a new project that's been under wraps for months ...

The U.K.’s antitrust watchdog says Google could be forced to let British users choose whether to use rival search services, ...

The good news is that outstanding customer service is very much alive and well, but as consumers, we are making choices that ...

Compact and convenient, Eclipse Plus fits easily into your pocket or handbag, ready to offer comfort at any moment. From now ...

Last week's CX industry event spotlighted products, partnerships, and customers -- and delivered one sweeping message: AI is ...

The paint and coatings manufacturer’s CIO takes a people-driven approach to delivering business impact — and it starts with ...

Cristobal Viedma of Lingokids says a mock trial ad that touched on parental fears about kids' screen time was made with core principles that helped it get over 20 million views.

The largest data centers can guzzle millions of gallons of fresh water a day. Roughly 40% are located in the most ...

Detailed digital maps that IBM built using AI are helping city officials in the developing world forecast growth and energy ...

Learn more about the event at www.virtualinvestorconferences.com.