Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

Find the best predictive analytics tools to boost customer experience with clear top picks, pricing guidance, and an easy how ...

Pipedrive and Salesforce are top CRM platforms geared toward different business needs. We compared their features to help businesses see how the CRMs stack up.

BOULDER, Colo. (KDVR) — The University of Colorado in Boulder is using technology to take bold steps to protect students, faculty and staff amid school shootings and other crimes occurring on college ...

If Windows is your OS of choice, consider these open-source apps. There are tons of open-source apps for just about any task. These are all free to install and use on Windows. I've been using ...

SAN FRANCISCO (KRON) — Salesforce announced on Monday that the tech company will invest $15 billion into San Francisco over the next five years. Billionaire Marc Benioff’s company said the hefty ...

NEW YORK (PIX11) — Could you use some extra cash? CashApp is giving away $100 to thousands of users every Friday through Oct. 24, as part of its Cash App Pool sweepstakes. You can also enter the ...

Last night, the FBI, in coordination with law enforcement in France, seized the latest version of the BreachForums’ underground forum domain, which was converted earlier this month into an extortion ...

Salesforce says it’s refusing to pay an extortion demand made by a crime syndicate that claims to have stolen roughly 1 billion records from dozens of Salesforce customers. The threat group making the ...

Wuhan, China, will play host to the final WTA 1000 event of the season, beginning Monday. Top four players in the world -- Aryna Sabalenka, Iga Swiatek, Coco Gauff and Amanda Anisimova -- headline a ...

(The Hill) — Apple has removed ICEBlock, which allows users to track and report the location of Immigration and Customs Enforcement (ICE) officers, from its App Store. “We created the App Store to be ...