Salesforce Inc. today announced plans to acquire Doti Ltd., a startup with an artificial intelligence search platform for ...

Discover how healthcare CIOs can harness A2A AI agents to streamline operations, boost efficiency, and integrate systems ...

Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...

B2B marketing’s future lies not in generating more leads, but in generating smarter revenue. With AI, marketers can measure ...

Salesforce’s Sunya Norman tells Newsweek how the company is leveraging its decades-long AI experience to solve today's ...

Regulated and data-sensitive industries can now use Claude models from Anthropic in Agentforce Claude and Slack integration brings conversational AI into ...

Rapid Agentforce adoption, fueled by flexible payments and strong customer expansion, positions CRM for sustained AI-driven ...

The autonomous AI agents will be able to attend meetings, edit documents, communicate — and perhaps run up consumption-based ...

Google, Amazon and OpenAI are racing to add new AI-powered shopping tools to their services, all aiming to play a critical ...

As a result, TeamViewer builds enterprise-grade protections into the foundation of every product. These go beyond simple ...

Salesforce and HubSpot are two of the most popular customer relationship management systems (CRM) giants, each promising the ...

Have you ever walked out of a meeting and forgotten everything that happened? A study from Atlassian shows that the average ...