We say ‘Bonjour.’” Despite the decline in French-only greetings, the study also found that customers were able to be served in French 98 per cent of the time. “Trained observers” headed ...

The report shows the use of French-only greetings by Montreal merchants is on the decline, accounting for about 71 per cent in 2023. That is a drop of about 13 per cent from 2010, when about 84 ...