A new survey revealed some surprising—and frankly, hard to believe—statistics about Americans use of ChatGPT to get financial product recommendations.

Signatures were always a weak method of verifying cardholders' identity and preventing fraud. Credit card companies have come up with much more secure ways.

SAN FRANCISCO — Apple fans are known to hold onto the company's products long after they've been eclipsed by new models. But it's unlikely these two very early Apple touchstones are sitting in ...

The regulations that guarantee the safety of cosmetic products you use everyday haven’t been updated since 1938.

You Don’t Sell Products. You Sell Experiences Products are the bread and butter of generating revenue. Yet, at the end of the day, the product is really only a part of the purchase itself.

We constantly feel compelled to buy new stuff when we get bored with what we have. There’s a better way.

Dina Gerdeman: Can you discuss the belief that customers don’t simply buy products or services, but they “hire” companies to do a job? Clayton Christensen: Every day stuff happens to us.

Why the Best Product Doesn’t Always Win Entrepreneurs often think only the best product will let them succeed. But sometimes ‘best’ isn’t what your customers really want.

They’re aware of the problem, but few are treating site latency as the real emergency it is. From a product standpoint, the lag on most publishers’ sites today would be considered a four-alarm fire at ...

Already grappling with upstart rivals, changing consumer tastes and the rise of e-commerce, personal-care and packaged-foods makers have yet to figure out how to leverage the technology.