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When companies consider design as a core strategic function ... But do they understand how their role fits into the larger customer journey? Is the work of the billing department aligned with the ...

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There's an alternative to stagnation. Here are four strategies for ensuring your team never misses a creative opportunity.

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DNA-testing company 23andMe has filed for bankruptcy, which means the future of the company’s vast trove of customer data is ...

Tech gurus are invaluable to IT operations, towering like redwoods over the rest of IT in skills and knowledge. And these same people can be very difficult to work with. Here’s how CIOs and project ...

It was recently announced that an iconic Swedish furniture brand has acquired several former Homebase locations, with plans ...

For decades, European car companies used the Chinese market as their InSinkErator. It wasn’t just Volkswagen; Citroën built a ...

There are much more effective and humane ways to improve government efficiency than to haphazardly hack away at workers and ...