One of Microsoft’s top AI leaders on the future of agents, web search, and AI art.

Customer service refers to the assistance an organization offers to its customers before and/or after people buy or use its ...

When you shop through retailer links on our site, we may earn affiliate commissions. 100% of the fees we collect are used to support our nonprofit mission. Learn more. Bob Solomon was counting the ...

Research reveals that driven by overwhelming’ demand, advanced artificial intelligence will drive more personalised, ...

The reversal suggests that AI technology is yet to compete with the nuance and emotional capabilities of human workers, particularly in cases such as customer service, where a sense of empathy is ...

Studiocanal has dropped the high voltage teaser for “Chien 51,” a dystopian ... boasts a budget in the €40-million ballpark. The 18-week shoot took place on location in Paris, as well ...

Opinions expressed are those of the author. There was a time, not too long ago, when customer service carried a certain elegance. Whether you were in a boutique, in a hotel lobby, or even just on ...

Once the Switch 2 is more widely available this will all be a distant memory (or nightmare), but for now, it's mostly just ...

In an accompanying teaser, the second season promises “intense ... the most watched international show of all time in its first week. Amid the show’s success, Kasten’s German-language ...

At the recent AWS Summit in Singapore, company executives and customers showcased how cloud and artificial intelligence (AI) ...

Discovery, where he oversaw programming for Shark Week and launched limited docuseries ... the gold circle recognizes 50 years of service, while the silver circle recognizes 25.