Customer service and support software firm Freshworks Inc. today announced new artificial intelligence-powered upgrades across its employee experience and customer experience platforms. The new ...
Freshworks has launched new capabilities to its Freshdesk solution. Freshdesk is designed to help customer experience (CX) ...
Research Finds Security and Compliance Requirements Are Reshaping Technology Adoption, with Healthcare, Finance, and Government Organizations Facing Deployment Constraints that Technology Companies ...
The Trade Desk stock offers strong risk/reward potential despite Amazon competition and industry challenges. Click here to ...
Business.com on MSN
How to Choose the Best Call Center Software
Cloud-based call center software costs $20-$200+ per user monthly. Key features include call blending, CRM integration, IVR ...
Diopoint helps companies simplify IT operations through next-generation hyper-converged infrastructure solutions.
Freshworks Inc. (NASDAQ: FRSH) unveiled new capabilities at its flagship Refresh event, within Freshdesk, designed to help customer experience (CX) teams reduce response times, enhance resolution ...
Banks are moving beyond fraud detection and chatbots, using artificial intelligence to streamline operations, strengthen ...
Canadian Business on MSNOpinion
How Using Your Own Products Pays Off
By replacing its scattered systems with its own technology, OpenText saved up to $1.5 billion and improved its products ...
It’s been a couple of weeks since Trustmarque and Ultima came together, but already the business has sealed its first cross-selling deal and its boss has outlined ambitions to keep the momentum going ...
Officials have rolled out the Mark43 platform, a $30 million upgrade that promises to make police work faster, more accurate ...
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