SEPTA reported its highest score in its quarterly customer satisfaction surveys on Thursday. The transit authority averages a ...

The data comes from the agency’s quarterly Customer Satisfaction Survey, which was conducted for the first time since 2023.

Amid a looming "transit death spiral," SEPTA said they received record-high customer satisfaction scores in a recent survey.

Conga's CCO Chris Bishop answered a series of questions that included how B2B businesses can optimize revenue operations.

Doha: The Qatar General Electricity and Water Corporation (Kahramaa) has officially launched its 2025 Comprehensive Customer Satisfaction Survey, aimed at evaluating the quality of services ...

Consumers appear to be slightly more satisfied with the financial advice and guidance they received from their banks compared with last year, a new J.D. Power survey shows.

Chick-fil-A tops the ACSI report for a record 11th year, scoring highest in fast food customer satisfaction. See how other chains ranked in 2025.

PPL touts high customer satisfaction amid turbulent home care transition The company tasked with administering CDPAP conducted a survey which found that tens of thousands of consumers and home aides ...

The results of a 2025 study from J.D. Power shows that airlines are seeing an overall improvement in customer satisfaction — but some carriers fared better than others with passengers.

On Wednesday, the consumer data and analytics gurus at J.D. Power released their annual Customer Satisfaction Survey of U.S. airlines. And the results were most definitely not all doom and gloom.

But surprisingly, customer satisfaction is slightly up compared with last year, which potentially means that people think overcrowding is one of the worst elements of air travel.