Our research shows that Zendesk is the best CRM for customer database functionality, offering robust customizability and lots of contact management features, all packaged into an easy-to-use platform.

A CRM database is a business tool used to track and organize customer information throughout your business. These databases are supported by customer relationship management (CRM) software, which ...

In the U.S. it’s common for companies that have both physical branches and online services to use customer relationship management (CRM) software that tracks all of their interactions with customers ...

MongoDB's growth is driven by Atlas, which saw a revenue share increase from 23% in 2019 to 70% in 2025, with ARPU growing at 20.54%. MongoDB ranks sixth overall in the database market but is the ...

The customer development group at a large, publicly held high-tech company needed a central repository of data to help identify satisfied customers willing to be references when sales associates ...

IBM remains a major player in the database industry. As companies look to move on-premises database software to the cloud, vendors need to make it as easy as possible. With IBM's Db2 now available as ...

On the heels of landing one of the nation's largest school systems as a customer, database software maker Certica Solutions Inc. has closed a $3.3 million investment led by its Wakefield neighbor ...

Oracle ORCL has made its Database Software free for developers. Oracle is making it easier for developers to try its industry-leading database software. Oracle has been in the database industry for ...

Oracle and Google Cloud are planning an industry-first partner program, along with the planned availability of Oracle Base Database Service on Oracle Database@Google Cloud, expanding capabilities ...

Oracle has agreed to buy TimesTen, a privately held company that makes software for boosting the performance of database applications used for stock trading, airline reservations and other areas where ...