Thanks for explaining why you did what you did without making an excuse.” A genuine apology includes a number of ingredients, ...

We aren't in control of any manners but our own, but maybe when ours are positive and kind, that's what we are likely to encounter.

In celebration of National Lineworker Appreciation Day this Friday, you can thank crews who service our area by sending them ...

Validation is the “communication that one is mindful (paying attention), understands (sees rationality in), and empathizes ...