News

French CX Leaders Embrace AI Revolution as Sabio's Disrupt Makes Sold-Out Paris Debut - sabio group contact centre event ...
Webinar: How Conversational Intelligence Turns Conversations into Insight. Puzzel online contact centre webinar 17th June ...
Avaya Triage Week from IPI. Talk to the people who know Avaya inside out accredited Avaya technical contact centre experts.
Ventrica launches Ventrica Digital to accelerate CX transformation with Zendesk. contact centre cx customer experience ...
ECCCSA Awards - Early Bird Entry Ends Soon. contact centre awards - European Contact Centre & Customer Service Awards ...
In an era of rising customer expectations and operational costs, traditional contact centre models are falling short. This comprehensive white paper explores how organisations can leverage AI-driven, ...
Gartner Survey Finds 60% of Contact Centre Agents Fail to Promote Self-Service - Agents Play a Pivotal Role in Supporting ...
With 80 contact centre agents Telmore Saves 400 Hours/month with AI-driven Conversational Intelligence from Puzzel ...
How an API-First Design Empowers Cloud Contact CentresEnghouse Interactive Ben Levy, President, Enghouse Interactive, ...
Nationwide Investment into Virgin Money Creates Contact Centre Jobs - contact centre jobs - contract centre - contact centres ...
Steps to Future-Proof Customer Experience in the contact Centre for the Age of Agentic AI explains Content Guru ...
IPI, the Contact Centre specialist and solutions provider, signed QPC, services and solutions for Contact Centres, as a partner ...